Terms of Use & Privacy Policy

Who we are

We are Leadstalk Digital Ltd, a digital marketing company based in Mauritius and offering sales driven digital solutions.

Our website address is: https://leadstalk-digital.tempurl.host.

What personal data we collect and why we collect it

On our forms we may collect  your name, address, telephone number, email address, gender to help us provide you a personalised service.

Cookies

We use cookies to improve your experience on our website and online services platforms. You may disable the cookies using your browsers features. You can obtain information about blocking cookies on your browser at the following locations:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies may have a negative impact upon the usability of many websites.

Embedded content from other websites

Articles on this site or on our online support platform may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

From hosting services, applications (e.g. CRM, WordPress Themes or Plugins) or technical support, the delivery of our services may depend on services and intervention of third parties in Mauritius and around the world. We may need to share your personal data to our service providers (e.g. Marketing Automation System, CRM, Chat System, IT systems suppliers and support , and other service providers) solely for the purpose of providing our services to you. By using our services you understand that some of your requirements and requests may have to be handled by our local partners or by service providers around the world.  When your information is shared we ensure that (a) our  privacy policy and (2) the confidential data of our client is respected by them and that this data is used only for specified purposes, in accordance with our instructions.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please contact us on this website for such requests.

Where we send your data

Your contact data is stored in our CRM system located in the USA. For processing and internal administration some of your data may be stored at our office in Mauritius.

Support services

Response time: Based on the priority level of an issue the response time will vary from a few hours (Critical) up to 5 days (Low).

Resolution time: Best effort will be provided to address critical issues as fast as possible. Other issues or updates will be addressed generally from between 2 to 3 days up, but also up to a month depending on the priority level, the complexity and the reliance on external parties (Including Zoho Support teams, hosting service provider, etc where applicable).

Your contact information

We may process your information included in your personal profile on our website (« profile data”). The profile data may include your name, address, telephone number, email address, gender. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

What automated decision making and/or profiling we do with user data

We may use automated systems to process your user data via the Zoho Platform.